Frequently Asked Questions
Everything you need to know about shopping with Lily Blanche
What are your shipping options and delivery times?
We offer standard shipping (3-5 business days) and express shipping (1-2 business days). Orders placed before 2 PM are typically dispatched the same day.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original packaging and unused condition to qualify for a full refund.
Are your products covered by a warranty?
Yes, all Lily Blanche products come with a 12-month manufacturer's warranty against defects in materials and craftsmanship.
How can I track my order?
Once your order has shipped, you will receive an email containing a unique tracking number and a link to the carrier's website to monitor your delivery status.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your destination.